It is with great pride I can announce Lokabox won the Feefo Platinum Trusted Award. As a CEO there are many things to be proud of. Hiring a new employee, opening a brand-new store, reaching a predefined business goal, … However, I can’t stress enough the importance of people. People inside and outside the organisation, which are obviously closely related. By creating a great atmosphere among our employees, we strive to make our clients happy time and time again.
This brings me to the Feefo Platinum Award. At Lokabox we value this award extremely highly because it is based on genuine reviews posted by our customers and because we are always striving to improve our customer experience through their own insight. After winning the Gold Trusted Service Award for the third year in a row, we are now granted the Platinum Trusted Service Award. One of the things I love most is consistency, especially when it comes to customer experience and dedication to great service.
Lokabox is honoured to possess such a renowned and respected award from Feefo. It’s not only valuable to the business, it is also a great way to show our customers that we listen, we care, and we can be trusted. In fact, it’s all about mutual respect.
Finally, I would like to personally thank all our amazing customers who took the time to leave us a rating or review in the past 12 months. Our customers should always know they can count on us, and it is very comforting that they tend to return the favour.
So, thanks a million. We couldn’t have done it without you!
Damien Van Strydonck
CEO of Lokabox Self-Storage
